About Us

Shoe Metro™ delivers excellent style and superb comfort at great prices so your feet can stay sweet, jolly, and cozy with every step throughout the day. Shopping with Shoe Metro is easy. Take a look below to find out all the reasons why we're so awesome and how we work hard to make sure you feel just as awesome when shopping for shoes online.

  1. Easy Returns
  2. Wide Range of Shoes to Choose From
  3. Safe Shopping Guarantee
  4. Fully Warranted, First-Quality Products
  5. Fast, Friendly, and Fantastic Customer Service

Easy Returns

60 Days | Easy Returns | 100% Satisfaction Guarantee

Shoe Metro has easy returns! One of the core values that we stress to everyone at Shoe Metro is to be "Customer Focused"--to keep the satisfaction of our customers in mind at all times. If you are not 100% satisfied with your purchase, you may return your item for a refund (excluding shipping charges) within 60 days. PLUS: we offer Free Return Shipping for eligible customers (click here for more details).

Return Requirements:

  • Product must be unworn OR only tried on for fit/sizing.
  • Item must be returned within 60 days of receiving the item.
  • The Return Form must be completed and included in the box.

Click here for instructions on how to return an item.

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Wide Range of Shoes to Choose From

Shoe Metro™ believes in the value of diversity. If people from different backgrounds, different environments, and different perspectives can come together, live with each other, and learn from each other, the world could be a much better place. But if such a world were to come into fruition, all these varied people would need a shoe selection that's just as broad and varied as they are. That's why at Shoe Metro™, you'll appreciate a wide range of styles from over 600 footwear brands. You'll find the newest styles in Women's and Men's footwear that are being added on a daily basis, all in stock and ready to ship.

You can shop by brand, shop by size or shop by gender. It's easy to find what you like, and even easier when your footwear is delivered right to your door.

Our warehouse is stocked to its limits with more than 150,000 pairs of name brand footwear! Any item you place in your shopping cart is available for immediate shipment.

Our fulfillment rate is over 99.9% so rest assured knowing that when you order your footwear, you will receive it. Go ahead and treat your feet to all the style and comfort that they deserve. Shoe Metro™ has anything you or your feet could ever want.

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Safe Shopping Guarantee

When you shop at Shoe Metro™, we guarantee that your credit card information will always be safe and secure. We take strict security precautions to protect your transaction, including the use of Secure Socket Layer (SSL) encryption technology. SSL encryption ensures that any information you enter while using our secure server is encrypted before being transmitted, so it is virtually impossible for any outside parties to access or intercept your information. You're always safe when you shop at Shoe Metro™.

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Fully Warranted, First-Quality Products

Shoe Metro™ sells first quality merchandise and stands behind all its products with full manufacturer warranties. Some competitors may sell "factory seconds," "blemished," or "irregular" footwear. We don't. We carry only the highest quality footwear because you and your feet deserve that kind of 5-star treatment. We guarantee your satisfaction!

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Fast, Friendly, and Fantastic Customer Service

Know that first and foremost, we're here to serve you, our loyal, loving, shoe-obsessed customer. Your shopping experience means the world to us, and all our systems and support team initiatives are focused on 100% customer satisfaction. Expect fast, friendly and fantastic customer service at Shoe Metro™. We will be your friend and accomplice in indulging your shoe addiction.

Whether you have questions about our merchandise or policies or if you just wanted to chat with someone about the latest celebrity gossip or the universe and the stars and our place in them--whatever the case may be, don't hesitate to reach out to us. Give us a ring at 888-272-4460 (TOLL-FREE), find us on Live Chat or shoot us an email to: sales@shoemetro.com.

Now that you've discovered the pricing, value and great customer service found at Shoe Metro™, let your friends in on the secret. Don't worry: there's more than enough buried treasure to go around.

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