About Shoe Metro's Retail Store

Address & Phone:

8960 Carroll Way Suite 200
San Diego, CA 92121


Monday - Friday 10:00 a.m. - 6:00 p.m.
Saturday 10:00 a.m. - 4:00 p.m.

Shoe Metro offers brand name shoes and accessories at excellent prices, making good on our promise of "delivering sole satisfaction." Shoe Metro's San Diego shoe store provides the same incredible deals with even better service from our friendly store reps. By visiting our San Diego shoe store, you'll have direct access to our entire selection of shoes from over 600 different brand names. Come visit us and let us help you find the perfect pair.

  • Stylish shoes from over 600 different brands
  • Computer kiosks make searching through our entire inventory fast and easy
  • Personal service from our friendly store reps
  • Convenience: Try on your shoes first to find the perfect fit

Store Pickup - San Diego

As a special service to our San Diego customers, Shoe Metro allows local customers to order online and pickup their items at our San Diego retail store location. With this option, you can have your shoes much more quickly at your own leisure. And, as this is a free service, you also get extra value by saving on shipping fees. Read below to find out how you can take advantage of our Store Pickup program.

Instructions for Store Pickup

  1. During Step 2/6 at Checkout, enter your San Diego area shipping address in the Shipping Information section (please note: the Store Pickup program is only open to San Diego residents). Click the "Continue Checkout" button.
  2. During Step 3/6, select the shipping method labeled "Store Pickup (San Diego) ($0.00)." Finish the entire Checkout process.
  3. Print out the Order Confirmation/Receipt email sent to you after completing your order.
  4. When your order is ready to be picked up, a Shoe Metro store rep will contact you by phone to notify you (if there is no phone response, we will email you a notification).
  5. After receiving notification, simply bring your printout along with your Driver's License/ID Card and/or your credit card to our store. After verification, one of our friendly store reps will be happy to hand you your order. The Shoe Metro Retail Store is located at:

    8960 Carroll Way, Suite 200
    San Diego, CA 92121
  6. You have seven (7) days from the date of notification to pickup your order at our store.

Terms and Conditions

  • The Store Pickup program is only available to San Diego residents.
  • Customers must obtain their items within seven (7) days of receiving notification that their order is ready for pickup.
  • Customers must provide a copy of the Order Confirmation/Receipt email along with a photo ID.

Soles4Souls Drop-Off Location

Shoe Metro™ has teamed with charity, Soles4Souls, to aid those in need all around the world. The Soles4Souls charity organization collects donations of shoes from generous companies and individuals. The organization then re-distributes the shoes to impoverished peoples in need of footwear. On top of making our own donations, Shoe Metro™ also provides a drop-off location for Soles4Souls. Customers who would like to donate their shoes to the cause can do so at our retail store.

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