Terms of Use

Privacy Policy

Thank you for accessing the web site ("Site") of ShoeMetro™, (also known as "ShoeMetro.com"). As our valued customer, we respect you and your privacy and have taken steps to protect your personal information.

This Privacy Policy explains how we collect and use your personal information online, and by visiting our Site, all online visitors must accept the practices described in this Policy.  Note: ShoeMetro™ is not responsible for the content or privacy practices on any non-ShoeMetro.com web site which this Site links to, or such web sites that link to this Site.


Information Collection.  Our goal in collecting information from you is to provide an efficient, meaningful, and customized experience.  This helps us make the Site easier for you to use by not having to enter information more than once, find information, products, and services easily, and provide the means to alert you to new information, products, and services that we offer.

Registration and Ordering - Note that during your shopping experience, before you use certain parts of this Site or when you are ordering products, you must complete an online registration form.  Registration prompts you to provide personal information necessary to communicate and transact with you. Such information includes, but is not limited to, your name, shipping and billing address, phone numbers, email address, and credit card information. If you have elected to use an alternate payment method, you may be required to provide additional information. We use this information solely to communicate with you, both online and offline, and will not store or keep inappropriate information in our files. Further, we may also inquire as to your gender, as well as the location of your country and your organization's country of operation, as applicable, so we can comply with applicable laws and regulations. These types of personal information are used for billing purposes, to fulfill your orders, to communicate with you about your order and our Site, and for internal marketing purposes. For these reasons we reserve the right to communicate with you both online and offline.  In addition, if we encounter a problem when communicating with you, or in processing your order, we will utilize all the personal information to contact you.

Email Addresses - Several locations of the Site permit you to enter your email address for purposes including but not limited to: to register for a free shoe giveaway; to request us to notify you when we receive a new brand, new product style, or product size; to sign up for our email newsletter and special offers; or to sign up for the ShoeMetro™.com Shoe Digest. Your participation in a contest is completely voluntary, so you have a choice whether to participate and disclose information to us. We use this information to notify contest winners and to award prizes. We may post on our Site the names and cities of contest winners.

Cookies and Related Technologies – We utilize cookies and related technologies to speed your navigation of the Site, recognize you when you visit, grant you access privileges and track your use of the Site.

Note that cookies are small pieces of information that are stored as text files by your Internet browser on your computer's hard drive. Most Internet browsers are initially set to accept cookies. At your option, you may elect to set your browser to refuse cookies from web sites or to remove cookies from your hard drive, but if you do, you will not be able to access or use portions of this Site, as cookies are often required to enable you to select products, place them in an online shopping cart, and to purchase those products, thus allowing us to keep a record of your browsing activity and purchase(s). We do not use cookies or spyware of any kind to in any way infiltrate your hard drive to gather information.

From time to time, we may employ third-party advertising companies to help tailor Site content or to serve ads on our behalf. These companies may employ cookies to measure advertising effectiveness (such as which web pages are visited or what products are purchased and in what amount). Any information that these third parties collect via cookies is not linked to any personal information collected by us.

Log Files - As is true of most web sites, our Site server(s) automatically recognize the Internet URL from which you access this Site. Thus, we may also log your Internet protocol ("IP") address, Internet service provider, and date/time stamp for system administration, order verification, internal marketing, and system troubleshooting purposes, as an IP address may indicate the physical location of your computer on the Internet.

Age – We will neither knowingly, nor intentionally, collect personal information from children under age 13. Our Site Use Agreement requires that you are either 18 years of age or using the Site with the supervision of a parent or guardian. If you are under the age of 13, please do not submit any personal information to us

Reviews, Ratings and Testimonials - You may choose to post a product review, rate a product or provide a testimonial statement about your shopping experience with ShoeMetro.com. If you submit a review, your general geographic location may be visible to other users (your email address will be kept private), and if you so elect, any other personally identifiable information that you submit as part of the review can be read or used by other visitors to the Site. We are not responsible for any personally identifiable information that you choose to submit as part of your review or testimonial. We believe you can post a helpful review without disclosing any personal information.

Independent Reviews - Various independent companies permit shoppers to rate their experiences in visiting and shopping at online stores, such as ShoeMetro.com. After placing an order at ShoeMetro™, you may receive the opportunity to provide feedback on your experience. This choice is optional and will not affect your order or service from the Site, whether or not you choose to provide feedback. Your feedback is collected by independent sources and are at all times governed by their privacy policies, as opposed to ours.


Internal Use of Information -We use your personal information to communicate with you, process your order and provide you with customer service. We may internally use your personal information to improve our Site's content and layout, to improve our own marketing efforts (including marketing our services and products to you), and to determine general marketplace information about visitors to this Site.

Communications with You - We will use your personal information to communicate with you service announcements about our Site or your account and related promotional offers, your orders, your deliveries and related confirming communications. Also, you may submit your email address for reasons such as to register for specials, contests and promotions; to request us to notify you when we receive a new brand, new product style, or product size; to sign up for email newsletters, or for special offers, (we always permit you to unsubscribe or opt out of future promotional emails).  However, because we have to communicate with you about orders that you choose to place, you cannot opt out of receiving emails related to your orders.

External Uses - For example, in order to deliver products to you, we must share some information to facilitate product deliveries. We partner with third parties (such as the U.S. Postal Service, Federal Express, DHL and others) to ship products, to ensure delivery, and so that we can obtain feedback, improve the quality of our service, and measure and improve the quality of the services of the third party. In the example of shippers, we provide them information such as your name, shipping address, email and phone number.

Further, to help you buy products and provide customer service to you, we must provide your credit card number to financial-services corporations such as credit-card processors and issuers. When we submit your credit card number for authorization, we and related third parties utilize data encryption technologies to protect your information.

In connection with the use of this information, we may be required to disclose such information in response to requests from law-enforcement officials conducting investigations; including subpoenas and court orders; or if we are otherwise required to disclose such information by law. We also will release personal information where disclosure is necessary to protect our legal rights, enforce our Terms of Use or other agreements, or to protect ourselves or others. For example, we may share information to reduce the risk of fraud, or if someone uses or attempts to use the Site for illegal reasons or to commit fraud.

We will not sell (or trade or rent) personally identifiable information to other companies as part of our regular course of business. However, it's possible that we might acquire or merge with or be acquired by another company or that we might dispose of some or all of our assets. If that happens, your personal information may be disclosed to another company, but that disclosure will be subject to the Privacy Policy.

Finally, we may share general, non-personal information (such as the number of daily visitors to a particular web page, or the size of an order placed on a certain date) with third parties such as advertising partners. This information does not directly personally identify you or any user.  We do, however, at all times reserve the right to publicly disclose the name, city, and state of promotional contest winners.


This Site incorporates physical, electronic, and administrative procedures to protect your personal information, including Secure Sockets Layer ("SSL") encryption for all financial transactions through this Site. We also take several steps to protect your personal information within our facilities, with access to your personal information restricted internally, on a need to know basis only. Only employees who need access to your personal information to perform a specific job are granted access to your personal information. Finally, we rely on third-party service providers for the physical security of some of our computer hardware, software systems and Site. For example, when you visit our Site, you access servers that are kept in a secure physical environment, behind an electronic firewall.


Upon your request, we will take any and all reasonable steps to: (a) correct or update your personal information; (b) stop sending emails to your email address; and/or (c) disable your account to prevent any future purchases through that account. You can make these requests at the Customer Service section of this Site, or by telephoning, or emailing your request to our Customer Support department.  Please take care not to email your credit-card number or other sensitive information.


As you might expect from ShoeMetro™, the majority of information that we collect is obtained through our Site, and this Privacy Policy applies only to that online collection of personal information. We also collect information offline, where we also try to protect the privacy of you personal information. For example: such activity might involve someone calling us to place an order or to ask questions. When someone calls, we will ask only for the personal information we need in order to place the order or to answer the question. When we need to store information, we will enter it into our database in a secure manner. Another example involves the use of fax machine transmissions. If you fax something to us, we will act upon the fax and then either store it in a locked repository or we will shred the fax if there is no need to retain the information. There are other ways we could learn of personal information offline, such as receipt of a letter including some return address information. As such, this Privacy Policy statement doesn't discuss or try to predict all of those methods or uses.


If we update this Privacy Policy, we will post changes and updates on this Site so that you will always be aware of what information we collect, use and disclose.  If you are concerned with our Privacy Policies, we encourage you to review this Privacy Policy from time to time so you will know if the Privacy Policy has been changed or updated. If you have any concerns about this Privacy Policy, contact us at:


Thank you for shopping with ShoeMetro™!

Site Use Agreement


Welcome to ShoeMetro™, (also known as “ShoeMetro.com”), where we and our affiliates provide you information, goods and services subject to the following terms and conditions. If you at any time visit, download information or shop at ShoeMetro.com (hereinafter referred to as “Site”), you accept these terms and conditions for use of the Site. Please read them carefully.

By using this website located at ShoeMetro.com ("Site"), you signify your Agreement to all terms, conditions and notices contained or referenced herein. If you do not agree with the terms and conditions of using this Site Use Agreement (also hereinafter referred to as the “Agreement”), please do not use this site. We reserve the right to, as determined in our sole discretion, to update or revise any terms or conditions of this Agreement at anytime. Please check the Site Use Agreement periodically for changes.


When you use this Site, you are responsible for maintaining the confidentiality of your account and password, and for restricting access to your computer to third party users. You agree to accept responsibility for all activities that occur under your account or password. ShoeMetro™ sells goods and services to adults who can purchase with a credit card or by other similar means. If you are under 18 years of age, you may use the Site only with involvement and consent of a parent or guardian. ShoeMetro™ and its affiliates reserve the right to at any time refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.


Please review our Privacy Policy Statement Notice, which also governs your visit to ShoeMetro.com, to understand our practices.


When you visit the ShoeMetro.com Site, or send e-mail to us, you are communicating with us electronically without limitation, and therefore consent to receive communications from us electronically or by other means. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing, and that you hereby consent to receive promotional, transactional or service related email communications from us, without limitation.


Use of the Site grants authorized persons a limited license to access and make personal use of this Site, and not to download (other than page caching) or modify the Site, or any portion of it, except with express written consent of ShoeMetro™. This license does not include any resale or commercial use of this Site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this Site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This Site, nor any portion of this Site, may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of ShoeMetro™.  Further, you may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) displayed within the Site and our affiliates without our express written consent. You may not use any Meta tags or any other "hidden text" utilizing the ShoeMetro™ name or derivative names or marks, without the express written consent of ShoeMetro™.  Further, any unauthorized Site use terminates the permission or license granted by ShoeMetro™.

You, as a consumer, are granted a limited, revocable, and nonexclusive right to create a hyperlink to ShoeMetro.com, so long as the link does not portray ShoeMetro.com, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any ShoeMetro.com logo or other proprietary graphic or trademark as part of the link or any part of a web page without our express written permission.


This Site is owned and operated by eBuys Inc., also hereinafter referred to as " ShoeMetro.com" "ShoeMetro™ ", "we," "us," or "our" herein). All information of any kind or nature, received, viewed or communicated in connection with the Site, including customer account information, is deemed to be owned, controlled and reserved for any and all legitimate business purposes, without limitation, by ShoeMetro™. No materials, information, data or images may be copied, reproduced, transmitted, republished, uploaded, posted, or distributed in any way, except that you may download one copy of the materials on any single computer for your non-commercial use only, provided that you keep intact all copyright and other proprietary notices. Modification or use of the materials, information, goods or services obtained through the use of the Site, or use of the materials within the Site for any other purpose, is a violation of ShoeMetro's copyright, as well as other proprietary trademarks, service marks and contractual rights. The use of any such material on any other website or networked computer environment is prohibited. Except as otherwise indicated on this Site and except for the trademarks, service marks and trade names of other companies that are displayed on the Site, all trademarks, service marks and trade names are proprietary to ShoeMetro™.

In the event that you access or download any textual information, images, data, or software from the Site, the software, including any textual information, images, files, images incorporated in or generated by the software, and data accompanying the software (collectively, the "Software") are non-exclusively licensed to you, as an authorized user, under this Site Use Agreement. ShoeMetro™ reserves all rights to information, data, images, files, or software, licensed or unlicensed, and does not transfer title to them or related Software to you. ShoeMetro™ retains full and complete title to the Software, and all intellectual property rights therein to you. You may not redistribute, sell, decompile, reverse engineer, disassemble, or otherwise reduce any textual information, images, files, data or Software to any human-perceivable form, without the exclusive written permission of The ShoeMetro™, as evidenced by the signature authority of a duly authorized corporate officer.


Site visitors may post product reviews, comments, testimonials, and other content; submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. ShoeMetro™ reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

If you do post content or submit material, and unless we indicate otherwise, you grant ShoeMetro™ and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. Further, you grant ShoeMetro™.com and its affiliates and sub-licensees the right to use the name that you submit in connection with such content, if they choose, and you represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify ShoeMetro™, or its affiliates, for all claims and costs resulting from content you supply. ShoeMetro™ has the right, but not the obligation, to monitor and edit or remove any activity or content, and takes no responsibility and assumes no liability for any content posted by you or any third party.


ShoeMetro™ and its affiliates attempt to be as accurate as possible. However, we do not warrant that product descriptions or other content of this Site are accurate, complete, reliable, current, or error-free. If a product offered by ShoeMetro™ itself is not as described, your sole remedy is to return it and its packaging in unused condition.




In no event will ShoeMetro™ be liable to any party, for any direct, indirect, special, incidental or consequential damages for any losses associated with use of the Site, the products sold thereby, or the textual information, images, data, files, software or materials found within, including, without limitation, any lost profits, business interruption, loss of programs or other data, even if ShoeMetro™ is expressly advised of the possibility of such damages.


All items purchased from or through the ShoeMetro.com web site, or related communication venues, are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. To the extent you receive goods or services from ShoeMetro.com, but have not paid for such goods or services, and subsequently fail to pay for goods or services obtained in any manner, ShoeMetro™, in sole discretion, reserves the right to charge you (i) interest in the amount of 1.5% compounding monthly, or, (ii) interest in the maximum amount allowable under law, until such time all principal amounts and interest have been paid in full. Irrespective of any all affirmative defenses you may raise, you are at all times obligated to immediately pay for such goods or services obtained from ShoeMetro™, of whatever kind or nature.


All content included on the Site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations and software (hereinafter referred to as "Site Content"), are the property of ShoeMetro™ (or its suppliers), and are protected by United States and international copyright laws, as well as prevailing state and Federal Service Mark and Trademark laws. The compilation of all content on this Site is the exclusive property of ShoeMetro™ and protected by applicable U.S. and international copyright laws. In addition to the copyright protection rights afforded under Federal law, ShoeMetro™, together with its affiliate companies, successors and assigns, hereby reserves any and all rights pertaining to certain Federal trademark applications extending to various iterations and forms of the word mark, ShoeMetro™, pursuant to Federal Service Mark and Trademark Application Serial Numbers 77250198, 77251560 and 77091288, and such other applications as submitted hereafter. This Agreement reserves the sole and exclusive use of all Site Content, as well as use of Company Name in all forms, iterations, Trademarks, Internet domains and related Intellectual Property, as the sole and exclusive property of ShoeMetro™, (or its affiliates, as applicable), which shall not be used in any manner or form, without the express written consent of ShoeMetro™.


Commercial Footwear Dealers, including Competitors, Distributors, Wholesalers, Manufacturers, together with their respective Officers, Directors, Employees, Agents, Successors and Assigns, (hereinafter referred to as "Commercial Entities"), are prohibited from using the Site for any purpose, including, but not limited to, accessing or purchasing goods or services resulting from use of the Site. Commercial Entities improperly utilizing this Site as set forth in this Agreement in any manner, shall, without limitation, indemnify and hold ShoeMetro™, and its affiliated entities, harmless for any and all losses or damages sustained by ShoeMetro™, including losses or damages of whatever kind or nature, such as actual attorney fees, damages, fees and court costs, resulting from any use of any information, photos, images, data, pages, goods or services obtained through the use of our web Site or its product sales. Any Commercial Entities who falsely represent themselves as "consumers" or " customers" or other similar misrepresentations, wrongfully using the Site or undertaking the purchase of goods or services offered through the Site through any means whatsoever, including, but not limited to, purchases effected by email, instant message, facsimile, purchase order, telephone, e-commerce or any other means whatsoever, or, who undertake any act, intended or unintended, to in any way initiate, construe, allege, claim or represent any claimed violation of third party manufacturer sales distribution agreements to any party, either in oral or written form, shall result in consequential losses and damages, or loss of business opportunity to ShoeMetro™, shall be held legally responsible for any and all resulting losses or consequential damages sustained by ShoeMetro™, or its affiliates.  It is explicitly understood that ShoeMetro™ hereby reserves right to seek and obtain immediate temporary or injunctive relief orders against any Commercial Entities through a Court of Competent jurisdiction, without imposition of bond, at any time. ShoeMetro™ further reserves right to seek any appropriate additional consequential damages sustained through the prohibited use of the Site, any alleged act constituting tortuous business interference, or any other contractual breach, deemed to in any way harm ShoeMetro’s ability to sell any goods or services, in accordance with preponderance of evidence presented for a judicial determination by a Court of competent jurisdiction, as set forth in this Agreement.


Any consumer related dispute relating in any way to your visit to ShoeMetro.com, or to goods or services purchased through ShoeMetro™, shall be submitted to confidential arbitration in the judicial venue within or nearest to San Diego, California, except that, to the extent you have in any manner violated or threatened to violate the contractual provisions of Site use and/or ShoeMetro’s domain names, service marks, trademarks, copyrights, or other similar intellectual property rights, ShoeMetro™ reserves its right to seek injunctive or other appropriate relief, without imposition of bond, in any state or federal court(s) as set forth herein, and you hereby consent to exclusive jurisdiction and venue in such Courts.  In the event ShoeMetro™ elects adjudication by Arbitration under this Agreement, such Arbitration shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction as provided for herein. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise. Pending arbitration proceedings or disputes shall in no way negate any obligation to remit payment to ShoeMetro™.


By visiting ShoeMetro.com, you agree that the laws of the State of California, without regard to principles of conflict of laws, will govern these Site Use Agreement and the its related Terms and Conditions of Use, and that any applicable dispute of any sort that might arise between you and ShoeMetro™ or its affiliates. If any Site Use Conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable, and shall not affect the validity and enforceability of any remaining condition


ShoeMetro™ controls the Site from its offices in San Diego, California, United States of America. You further agree that any legal action, proceeding or other matters relating to your access to or use of the site or its materials shall be governed by U.S. federal law or the laws of the State of California. In the event of any applicable legal action arising hereunder, you also agree to submit the jurisdiction and venue of any Arbitration forum, Federal or State courts in the San Diego area, as applicable under this Agreement.

Privacy Guarantee

ShoeMetro™ respects you and your privacy.  We are committed to protecting your privacy interests and will never inappropriately share your sensitive personal information or email addresses with third parties, ever.  For more detail, please see our Privacy Policy.
Thank you for shopping with ShoeMetro™!

Safe Shopping Guarantee

When you shop at ShoeMetro™, we guarantee that your credit card information will always be safe and secure. Our Safe Shopping Guarantee means that you'll never have to pay any money related to unauthorized charges to your credit card account, if those charges result from your online transactions with us.  How?  This is because strict security precautions are employed to make your transaction safe, including the use of a Secure Socket Layer (SSL) encryption technology.  SSL encryption insures that any information you enter while you're using the secure server is encrypted before being transmitted, so it is virtually impossible for an outside party to access or intercept your information.  You're always protected when you shop at ShoeMetro™.

We’re so confident of our security that we financially guarantee that your credit card information will be safe when you place an order at ShoeMetro™. Our Safe Shopping Guarantee means that you'll never have to pay any money related for unauthorized charges to your credit card account, if those charges result from a transaction at ShoeMetro.com.

Here's how the guarantee works: If you're ever a victim of credit card fraud, the Fair Credit Act specifies that your credit card company can hold you liable for no more than $50 in fraudulent charges to your account. With the ShoeMetro™ Secure Order Guarantee, you'll be reimbursed for any amount up to $50 billed to you by your credit card company for unauthorized charges to your account, if those charges are proven to result from an order you've placed at ShoeMetro™.  If you ever believe there’s an instance where you’ll need to use your Safe Shopping Guarantee, promptly notify your credit card company of any fraudulent charges, (following the procedures outlined in your credit card agreement), with a confirming letter to sales@shoemetro.com.  We’ll do the rest!

In-Stock Guarantee

Our warehouse is stocked to its limits with tens of thousands of pairs of name brand footwear!  So any item you see and are able to place in your shopping cart is available for immediate shipment.

Our fulfillment rate is over 99.9%, so you can feel confident that when you order your footwear, you will receive it.  That’s just one of the many reasons why ShoeMetro™ is the best place to buy you shoes and boots.  Shop online and compare, you’ll always find your best price and value at ShoeMetro™.
We appreciate your business, and thank you for shopping with ShoeMetro™!

Thank you for shopping with ShoeMetro™.


This Site incorporates physical, electronic, and administrative procedures to protect your personal information, including Secure Sockets Layer ("SSL") encryption for all financial transactions through this Site. We also take several steps to protect your personal information within our facilities, with access to your personal information restricted internally, on a need to know basis only.

Only employees who need access to your personal information to perform a specific job are granted access to your personal information. Finally, we rely on third-party service providers for the physical security of some of our computer hardware, software systems and Site. For example, when you visit our Site, you access servers that are kept in a secure physical environment, behind an electronic firewall.