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Shipping

Fast Shipping Guaranteed with Shoe Metro™!

We like to think we have a really great shipping department. That's why Shoe Metro™ guarantees fast shipping so you can walk around with happy feet before you know it!

Orders cleared by 1:00pm EST ship out the same business day.
Orders placed between 1:00pm EST Friday and 11:59pm EST on Sunday (or during a holiday) are generally shipped out on the next business day within the 48 contiguous US states.
Free Insurance and Tracking are included with all shipments, except economy, which has limited tracking.

Shipping Rates

International Shipping

We are able ship to all areas worldwide EXCEPT for: Colombia, Cuba, and most parts of Africa (we ONLY ship to South Africa).

International orders are subject to order verification. For our customer's protection, international orders paid by credit card cannot be fulfilled if the Billing and Shipping Addresses are not 100% identical. Please have a valid physical shipping address during Checkout. We do not ship to International PO Boxes. If you have any questions about our International Shipping Policy, please contact Customer Care by clicking here.

Payments: International orders are subject to hold for payment verification, if payment is made by credit card. To eliminate these holds, we encourage all International customers to pay by a confirmed PayPal account.
Customs Fees/Taxes: By placing an order with Shoe Metro, you agree to pay all applicable custom fees or taxes at the time of delivery. Some countries have customs entry charges and will charge you additional duties and taxes upon entry into your country. To determine these charges ahead of time, please contact your Customs Department within your country.
Customs Delay: We cannot guarantee specific arrival dates or times. Our International transit times can take from 3 to 7 business days all over the world. Please be advised that we are not responsible for any clearance delays, and such delays can extend delivery times.
Note: International shipments that are refused will be subject to package abandonment and will not be eligible for any refunds.
NAOT, Chippewa, and Caterpillar Brands: We are unable to ship products from these brands internationally.

Customer Testimonial (Read More or Add Your Own Testimonial)

"This is where I purchased my 2nd pair of VERY HARD TO FIND DKNYC shoes. They are beautiful. Delivery was on time. Will definitely purchase from Shoe Metro again!"
- Natalie C.
"My first order was absolutely incredible. Boots are as sexy and good quality and I will never shop anywhere else to sustain my addiction to Shoe Metro™!!!!"
- Thelma M.
"Found my husband's Wolverine work boots at Shoe Metro™ for less than half of what retail stores wanted for them. Very impressed and will be back for more!"
- Cathy W.
"Beautiful MIA boots! Great price, lightning fast 2 day shipping to Canada. I am a repeat customer and will definitely be back :)"
- CJ
"I had an EXCELLENT experience with Shoe Metro™! They had the EXACT shoe at the EXACT size I was looking for, and at a price that COULD NOT BE BEAT ANYWHERE ELSE! That, with their INCREDIBLY FAIR shipping costs makes me a huge fan. Shoes are PERFECT!!!"
- Christine H.
"I bought the JOHNSTON & MURPHY Kenney Orn Loafers. They are very comfortable & stylish. The best thing was the amazing shipping time. I ordered the shoes on Thursday & received them on Monday to Sydney. That's 2 business days!! Awesome!"
- Sajid
"Just received a pair of Rockport shoes. The shoes were nice, but the delivery was so amazing, it felt like an angelic delivery. It was 2 days flat from the time I ordered the shoes. I do not know how the delivery was made. It should be called ANGEL EXPRESS. I will definitely buy from again!!"
- Sid R.
"OMG. On my first visit I bought a spectacular pair of $320 Marc Jacobs sandals for $49. Wild horses couldn't keep me away now."
- Laurie W.
"So awesome!!! Bought 3 pairs of shoes plus delivery and still paid less than buying similar pairs in a local shop. Super fast delivery. Couldn't believe my eyes when the package landed on my doorstep 3 days later, across the world!"
- Suse F.
"Went all the way from Texas just to get a pair of Vlados! I’m happy I found them and also set an awesome trend at my school!!!"
- David W.
"My boots arrived in the northwest 1.5 business days after ordering - whaaat?! FAST. Pristine condition. I would love to buy more shoes from Shoe Metro™!"
- L.M.
"Wow! What great service all the way to New Zealand! The delivery was so rapid I couldn't believe it. The shoes are top quality and I'm now a Shoe Metro convert! Many thanks to a fabulous company."
- Heath
"Love my Ed Hardy boots! Great price and fast shipping. A+."
- Kelly R.
"This service is JUST AMAZING!!!! I am so lucky having found this site! Please keep on offering at this prices! THANK YOU VERY MUCH!!!!"
- Daoutsali
"I always order my DC's from Shoe Metro. They have a much better selection from any of the stores in the mall, plus they have rare and hard-to-find items. Every purchase has been a pleasant experience. Very prompt, and friendly e-mail responses also. Keep up the good work Shoe Metro."
- Justin B.
"OMG! I received my coach shoes today and they are SASSY!!! I love my coach bags and shoes so you have a customer for life. Keep up the good work Shoe Metro."
- Gwen B.
"GREAT!!!!!!!!!!! I finally found the shoe I was looking for. I love White Mountain items. I can't believe the price and the quality is the same or I can say with truth even better than some other places I have shopped."
- Marlene M.
"Hi from Italy!!! I have bought Franco Sarto shoes for me at 9 Euro instead of 60!!!!And I have bought size 11 for my daughter because here in Italy we have sizes till 10 only!! I have discovered USA brands as Anne Klein, and they are super!!! Hurrah with Shoe Metro, the cheaper delivery rates in the world!!!"
- Manuela R.
"I Love my shoes. I have ordered over 4 pairs. They are always better than described with very fast shipping. My favorite shoe store by far!!"
- Kristen K.
"I received my Nike air turbulence kicks today. I have to say that you guys got them to me REALLY quick. I will be buying more soon. Thank you Shoe Metro dudes."
- B. B.
"Dude, you're the only one with the multi-colored capital skate Etnies! THANK YOU!!! Can't wait to receive the shoes."
- Allen R.
"I'm pleased to buy from Shoe Metro. You guys know how to put your prices where we are comfortable buying. Thank you, and hope to shop from you again."
- M. H.
"Received with thanks, first class service all the way to England. Very very pleased."
- Myrna M.
"Shoe Metro is absolutely FAB!! Their products are actually better than they describe! Fast shipping, too! Love them!"
- A. S.
"You guys are really amazing! I received my beautiful shoes quick and they are begging to be worn! You have a faithful customer."
- Sandra B.
"i just received my Nike Air Max 95 '360, which are is an exclusive pair of sneakers. They are 100% authentic. I checked them out and everything. I ordered some Nike SBs from here a while back and they too were real. Shoe Metro does a great job getting and selling authentic merchandise!!!!"

- John M.
"Simply the best! I just received my shoes and I can tell this is the best online shop. Fast shipping, great service and wonderful shoes ! Thanks a lot!!"

- Giovi T.