About Us

ShoeMetro™ delivers excellent style and superb comfort at great prices. When you shop at ShoeMetro™, you don't just get a great pair of shoes. You also get peace of mind knowing that you got the best deal you could possibly find.

  1. Easy Returns
  2. Wide Range of Shoes to Choose From
  3. Safe Shopping Guarantee
  4. Fast, Friendly, and Fantastic Customer Service
  5. Careers
  6. Statement on Authenticity; No Warranties

Easy Returns

60 Days | Easy Returns | 100% Satisfaction Guarantee

ShoeMetro has easy returns! One of the core values that we stress to everyone at ShoeMetro is to be "Customer Focused"--to keep the satisfaction of our customers in mind at all times. If you are not 100% satisfied with your purchase, you may return your item for a refund (excluding shipping charges) within 60 days.

Return Requirements:

  • Product must be unworn OR only tried on for fit/sizing.
  • Item must be returned within 60 days of receiving the item.
  • The Return Form must be completed and included in the box.

Click here for instructions on how to return an item.

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Wide Range of Shoes to Choose From

ShoeMetro™ believes in the value of diversity. If people from different backgrounds, different environments, and different perspectives can come together, live with each other, and learn from each other, the world could be a much better place. But if such a world were to come into fruition, all these varied people would need a shoe selection that's just as broad and varied as they are. That's why at ShoeMetro™, you'll appreciate a wide range of styles from over 600 footwear brands. You'll find the newest styles in Women's and Men's footwear that are being added on a daily basis, all in stock and ready to ship.

You can shop by brand, shop by size or shop by gender. It's easy to find what you like, and even easier when your footwear is delivered right to your door.

Our warehouse is stocked to its limits with more than 150,000 pairs of name brand footwear! Any item you place in your shopping cart is available for immediate shipment.

Our fulfillment rate is over 99.9% so rest assured knowing that when you order your footwear, you will receive it. Go ahead and treat your feet to all the style and comfort that they deserve. ShoeMetro™ has anything you or your feet could ever want.

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Safe Shopping Guarantee

When you shop at ShoeMetro™, we guarantee that your credit card information will always be safe and secure. We take strict security precautions to protect your transaction, including the use of Secure Socket Layer (SSL) encryption technology. SSL encryption ensures that any information you enter while using our secure server is encrypted before being transmitted, so it is virtually impossible for any outside parties to access or intercept your information. You're always safe when you shop at ShoeMetro™.

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Fast, Friendly, and Fantastic Customer Service

Know that first and foremost, we're here to serve you, our loyal, loving, shoe-obsessed customer. Your shopping experience means the world to us, and all our systems and support team initiatives are focused on 100% customer satisfaction. Expect fast, friendly and fantastic customer service at ShoeMetro™. We will be your friend and accomplice in indulging your shoe addiction.

Whether you have questions about our merchandise or policies or if you just wanted to chat with someone about the latest celebrity gossip or the universe and the stars and our place in them--whatever the case may be, don't hesitate to reach out to us. Give us a ring at 888-272-4460 (TOLL-FREE) or shoot us an email to: sales@shoemetro.com.

Now that you've discovered the pricing, value and great customer service found at ShoeMetro™, let your friends in on the secret. Don't worry: there's more than enough buried treasure to go around.

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Careers at ShoeMetro

ShoeMetro is looking for energetic and goal-oriented individuals to join our teams in both San Diego and Nashville. Whether you are looking for part time, full time, seasonal or long-term career paths, we have opportunities at our company!

Job Openings

Production Manager
This is an ideal opportunity to join our growing leadership team! We are looking for an experienced people manager, with deep knowledge of production processes, and lean sigma certification is highly preferred. You must be in the greater Nashville area and able to work varying shifts as required.
Antioch, TN

Shipping Associate- 2nd Shift
All of our warehouse associates work efficiently to provide our customers with the best value! We have multiple openings on our growing teams. Must be able to pick a large number of orders per day/shift, apply all shipping requirements, and walk/sit/stand for extended periods at a time. These are all direct hire, immediate opportunities on our 2nd shift (M-F, 3:15 pm to 11:45 pm)
Antioch, TN

Product Lister- 2nd Shift
Antioch, TN

Product Listers- Part time (30 hours/week)
San Diego, CA
Our Product Listing team is the center of our Operations. All ShoeMetro products stop first at and go through this very key group. We are hiring competitive, hardworking individuals who thrive in environments with lots of activity. You must have savvy internet and computer skills, good typing ability, and the ability to sit/stand/walk for extended periods of time while working in front of a computer. These are great springboard opportunities for individuals looking to join an organization on the ground-level but aspire to more!
Antioch, TN

eCommerce Marketplace Analyst
Our Marketplace team provides key insights and support to growing our business through our online channels. In this role, you will help drive the growth of 3rd party marketplaces (such as Amazon, eBay, etc.). We are looking for self-starters, strong quantitative and analytical skills, advanced knowledge of MS Excel and Google analytics, and strong project management and communication skills. Bachelor’s degree in Marketing, Business or Econ highly preferred.
San Diego, CA

Customer Service
Team Supervisor, Call Center
San Diego, CA

Team Lead, Call Center
San Diego, CA
Our customers are key! In these roles, you will have the unique opportunity to speak with our external customers on a regular basis. We currently have two openings on our leadership team. In these roles, our ideal candidates will be able to effectively and cohesively manage our teams of call center representatives, and provide effective leadership while meeting all metrics of customer satisfaction. Must bring prior experience in a call center environment along with the flexibility to cover multiple shifts as needed.

To Join our Team:
It’s simple… Email your cover letter and resume to careers@shoemetro.com with your interest. Our Recruiting Team will contact regarding available opportunities that match your background.

A Note to Staffing Agencies

Staffing agencies interested in having a partnership with ShoeMetro must first have an agreement in place prior to submitting resumes. Please do not correspond directly with ShoeMetro employees outside of Human Resources with regard to any staffing or employment issue. Any resumes submitted without an agreement in place will be considered unsolicited.

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Statement on Authenticity; No Warranties

This website is operated by Ebuys, Inc. (“Ebuys”). Products sold by Ebuys are authentic and are sold in accordance with applicable federal and state laws. All products sold by Ebuys are sold “AS IS” and “WHERE IS.” As such, Ebuys makes no warranty, express, implied or statutory, with respect to the products it sells, including without limitation, any implied warranty of reliability, usefulness, merchantability, fitness for a particular purpose, noninfringement, or those arising from the course of performance, dealing, usage or trade. By purchasing a product from Ebuys, you are accepting the product in its current condition and acknowledge no warranties apply to the product.

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