Low Price Guarantee

When you shop at ShoeMetro™, you don't just get a great pair of shoes. You also get the peace of mind that comes with knowing that you got the best deal you could possibly find. The world holds many mysteries, but whether or not you got the best deal for your shoes at ShoeMetro™ is not one of them. That's because every item you purchase with us is covered by an exclusive 125% Low Price Guarantee!

If you buy an item from ShoeMetro™ and you see the same item at a lower price within 10 days of your purchase, you'll receive full credit for the price difference PLUS an additional 25% of the difference, just for your trouble.

For example:

Your Purchase Price: $100.00
Competitor price, including shipping (not likely): $80.00
Store Credit Difference: $20.00
25% Best Price Bonus: $5.00
Your Total Account Credit: $25.00

The following restrictions apply:

  • The price to be matched must be for an identical item in all respects (manufacturer, model, color, size, etc.), and it must include any applicable taxes and shipping charges.
  • The price to be matched must come from an authorized stocking online dealer. It cannot come from a private individual, an online auction, or stores not located in the U.S.
  • The price must NOT be a special sales price of any kind, including (but not limited to): limited-time sale price, "first time customer" promotional offer, paid or unpaid membership club price, coupon price, "liquidation" sale price, or "going out of business" sale price.
  • We will NOT accept price comparisons on factory seconds, used, or damaged items.

To use your Low Price Guarantee after you've purchased and received your item from the ShoeMetro™ site, email us ([email protected]) the web address/URL where the item can be found at a lower price (limit one Low Price Guarantee store credit per customer). You must email us within ten days of your completed order. Once we verify the information you've sent, we'll credit your account within five days of receiving your request. It's that simple!

Our 125% Low Price Guarantee is our way of showing that we care for you and that we'll do our best to make sure you and your feet lead a wonderful, happy life together.

Note to California residents only: Shipments within California are subject to sales tax. State or other taxes are not included in any price difference calculation.